Terms and Conditions
Introduction
Welcome to our online store. By using our website and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
1.1 These Terms and Conditions apply to all transactions and purchases made on our website.
1.2 We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Changes will be posted on this page.
2. Products
2.1 We strive to display accurate product information, including descriptions, prices, and availability. However, we do not guarantee that all information is correct.
2.2 All products sold are for personal use only and may not be resold without our consent.
3. Orders and Payment
3.1 When you place an order, you are making an offer to purchase the product(s) under these Terms and Conditions.
3.2 Payments must be made in full at the time of purchase through the available payment methods.
4. Shipping and Delivery
4.1 We offer international shipping. Shipping costs will be calculated at checkout, depending on your location and the weight of your order.
4.2 We aim to ship your order as soon as possible. However, delivery times may vary depending on your location and customs clearance procedures.
4.3 We are not responsible for any customs duties, taxes, or fees that may be applied by your country’s customs authorities.
5. Refunds and exchanges
5.1 we provide refund and exchange options now.
5.2 You can not apply a refund or an exchange for the product if the product is in good condition and matches your order choice.
5.3 If your product is defective or damaged during shipping, or unmatched your order choice, please contact us (customer@pinerelax.com) within 7 days of receiving the product for a refund or an exchange.
5.4 For more information please refer to our refunds and exchanges policy.
6. Privacy Policy
6.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
7. Intellectual Property
7.1 All content on our website, including text, images, logos, and product designs, are the property of our company or our partners and are protected by intellectual property laws.
7.2 You may not use, copy, or distribute any content from our website without prior written consent.
8. Limitation of Liability
8.1 We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
8.2 Our liability is limited to the amount you paid for the product(s) in question.
9. Governing Law and Dispute Resolution
9.1 These Terms and Conditions are governed by the laws of the country where our company is based.
9.2 Any disputes arising from or in connection with these Terms and Conditions shall be resolved through arbitration in the company’s jurisdiction.
10. Contact Us
If you have any questions or concerns about our Terms and Conditions, please feel free to contact us via email: customer@pinerelax.com.